Ora-Visio (hereinafter the ” Platform “) is a web platform, operated by ORA, a limited liability company with capital of 5,000 euros, whose registered office is located at 82, vielle route de la Gavotte in Les Pennes-Mirabeau (13170), registered in the Aix-en-Provence Trade and Companies Register under identification number 515 375 400 and whose intracommunity VAT number is FR47515375400 (the ” Company “).
Users of the Platform (the ” User (s)”) can access various services, including contact with professionals in the fields of speech therapy, psychology and tutoring (the ” Service( s)”).
Becoming a User of the Platform implies the collection of information. In this context, the protection of your data is an absolute priority for the Company. Therefore, in order to preserve your trust, the Company has adopted this Privacy Policy.
All such information is treated in accordance with this Privacy Policy.
- Information collected
In order to enable Users to take full advantage of the Platform’s Services and functionalities, the Company collects various types of information. By registering on the Platform, you expressly agree to the collection of this information, regardless of the country from which you are connecting. Furthermore, the fact that you communicate data to the Company is entirely voluntary on your part. You may object at any time by modifying your settings or cancelling your account. Withdrawal of consent is not retroactive.
This information is collected at different times and using different methods:
Information collected
Information provided at registration: To become a User, you must provide personal information, such as your first and last name and e-mail address. Without this minimum information, it is not possible to create an account.
Information provided when booking an appointment with a service provider: surname, first name, telephone number, e-mail address and postal address.
Use of the Platform
When you use the Platform, the Company’s servers automatically record the information created and exchanged when using our Services. For example, the Company is aware of all your session information (which page you visited on the Platform, what data was entered, etc.).
Log files, Internet Protocol (IP) address and information about your computer
The Company receives, when you connect to the Platform, the link of the site from which you arrived and the one to which you go when you leave the Platform.
The Company also receives your Internet Protocol (IP) address and certain information about your computer’s operating system and browser.
Cookies
Like the vast majority of websites, the Company uses cookies. Cookies are small data files stored on your computer’s hard drive that identify you as a User when you connect to the Platform. For example, you don’t have to enter your password every time you connect to the Platform. However, you can deactivate the use of cookies by modifying your browser preferences. In this case, certain functionalities of the Platform may no longer function.
- Retention of collected information
Once collected, this information is stored on the Company’s servers or those of any of the Company’s subcontractors for processing in connection with the use of the Services. They are kept for as long as you have a member account on the Platform. If your member account is inactive for a period of 3 years, your member account data will be automatically deleted.
Please note that cookies are valid for a maximum of 13 months.
In order to ensure that the Platform’s services and functionalities run smoothly, Users are advised to regularly update the information contained in their Profile and, consequently, to correct or delete any inaccurate information.
You always remain the owner of the information about yourself that you transmit to the Platform. In this sense, you have, in accordance with Law No. 78-17 of January 6, 1978 amended by Law No. 2004-801 of August 6, 2004 and EU Regulation 2016/679 of April 27, 2016, a right to access, rectify, limit processing and/or delete personal data concerning you, as well as the right to object to said processing and the right to portability of personal data. To exercise your rights, please write to the following e-mail address: contact@ora-visio.fr or to the following postal address: ORA – 82, vielle route de la Gavotte, 15B Le Clos de la lavandière à Les Pennes-Mirabeau (13170).
You will receive a reply to your request within 30 days.
You retain the right to lodge a complaint with the CNIL (French Data Protection Authority) regarding a breach of your data protection rights.
- Use of collected information
The information collected is used to enable you to use the various Services offered on the Platform. By creating your account, you voluntarily and expressly accept this Privacy Policy, which authorizes the Company to process your data.
Because the protection of your personal data is essential, the Company undertakes not to sell, rent or provide in any way whatsoever your personal information, except under the conditions described in this Privacy Policy. However, in various cases the Company may disclose or share your personal information with third parties, including :
- with your express or implied consent;
- to comply with applicable laws, regulations, legal proceedings, court orders or other mandatory disclosures;
- to protect the rights, property or safety of the Platform, its members or the public; or
- in connection with the provision of the various Services and functionalities offered by the Platform, but only when this is necessary for the performance of its operations and the provision of these services and functionalities.
You can change your cookie preferences at any time: modify cookies
- Your obligations
As a User of the Platform, you are bound to respect, in addition to legal and regulatory obligations, the obligations arising from the present Privacy Policy and the Platform’s General Terms and Conditions.
The Company also appeals to your responsibility on the understanding that Users are solely responsible for the information and content, including information concerning race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, trade union membership or any health-related information, that they communicate.
- Protection of minors
In order to protect minors, the User must have reached the age of 18 and have full legal capacity.
- Security
To protect your personal information, access to your account is password-protected and you must keep it confidential. In the event of unauthorized use of your account or any breach of the confidentiality and security of its means of identification, you must inform the Company immediately.
The Company takes all reasonable steps to protect information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Various physical and electronic procedures have been put in place to ensure the protection of your personal data.
- Modification of the Privacy Policy
The Company reserves the right to modify, supplement or replace the provisions of this Privacy Policy. In the event of a material change, the Company undertakes to post a notice of the change to the Privacy Policy on the Platform.
- Contact
If you have any questions, comments, suggestions or complaints, please contact Ora by e-mail – contact@ora-visio.fr – or by post at the following address: 82, vielle route de la Gavotte, 15B Le lcos de la lavandière à Les Pennes-Mirabeau (13170).
To request the export or deletion of your data, please use the form below.
